Customer Testimonials
Very helpful very quick and very polite, helped out clarify a lot of things and helped make the best decision
Best sells rep hands down help me get my dream car 10000% will come back again
Juan and Eric were able to give me the best price for my cross track hybrid. Very knowledgeable and patient with me. I recommend them to anyone looking for a new car
Excellent service very charismatic and really fought for a good deal for me. 10 out of 10 would recommend.
Great purchasing experience and quick response for an out of state vehicle purchase. Paperless process was convenient.
Although the initial purchase was smooth. The aftersale treatment was poor. They owed me $500 for mirror covers and it took weeks to receive. My temp tags expired today. Dealership promised they would overnight a replacement temp tag on Tuesday, it is now Sunday and received nothing. Now no response from anyone.
In addition, after driving home from the dealership, both front axles need to be replaced but they claim the vehicle was fully serviced with no mechanical issues. Lastly, now the air conditioning ... Read More DealerRater - Jun 7, 2026
The entire staff was nice, friendly and went out of their way to make me happy.
Professional and patient. Thank you for getting us our deal on a certified pre-owned Subaru.
Juan was absolutely amazing and very patient with us. He was able to get us a great deal on our new car! Definitely recommend coming to see him
Juan fue muy paciente y amable con respeto de la compra del carro. Muchas gracias Juan
Juan es mu nice y ayudo mucho con la comora del carrro muchas gracias Juan
I welcome this opportunity to recommend Subaru of Pembroke Pines. I have just now purchased my third car from this dealership. For many years I have been a faithful customer. Let me begin by thanking Mr. Julio C. Campos. He was the salesman whose patience calmed all my apprehension. He listened!!! His reassurance about my ability to deal with my new Crosstrek's technology was much appreciated. I would also like to recommend Mr. Steven Ross. Mr. Ross has been my service advisor for many years. I place great importance on the continuity that Subaru of Pembroke Pines exhibits. I ... Read More Google - May 20, 2026
After my initial inquiry online I received a video from Sam, showing me the Subaru Ascent I was interested in. It made the process fell very personal, especially since I was from out of town. Sam was friendly, helpful, informed and timely with all responses. He worked with me to make a deal and just give us an all around great experience!
Helpful, straight forward and easy to work with. Made the purchasing process easy. Thank you
Julio was excellent! He made the experience very smooth and pleasant. He was helpful information and did not pressure us. Would highly recommend!
Juan Is a very detailed and professional car salesman. he explained all facets of our purchase. Would definitely buy a Subaru again in the future again because of him.
I had a great experience working with Julio Campos during the purchase of my Subaru Outback. Julio was professional, helpful, and maintained excellent communication throughout the entire process. He made everything clear and easy from start to finish. I also want to recognize the rest of the team, including the finance and insurance departments. Everyone was polite, efficient, and made the process move quickly without feeling rushed. Overall, it was a smooth and positive buying experience, and I would gladly recommend Julio Campos and the dealership.
Excellent service, nice people, good choices, very well explanation, and we did not spend all day.
Dealer very responsive to emails . Juan C saleperson was great providing all info requested . Very professional . Would recommend Juan and this dealership .
Gracias Juan por tu servicio, y facil manera de hacer el lease. Gracias por los consejos ,nos vamos contentos con la nueva adquisición
Very professional, friendly and worked to get me a deal I was comfortable with. Would highly recommend.
I recommended Juan Carbonell is one of the best seller in the Subaru of Pembroke Pines!
Very professional, I had the opportunity to purchase two cars from him, great deals f great experience, he really goes out of his way to take care of his customers
We just bought our 4th Subaru from Subaru of Pembroke Pines! Subaru puts first, they are built to last and they are fairly priced. All you need to do is keep up with the service schedule.
Everyone at Subaru of Pembroke Pines has been kind and helpful from sales, to management, to the maintenance department.
They treat their customers with the upmost respect. We felt like royalty!
A big shout out and thank you to Alex, Gilberto, and JP. Also, we are so thankful to Dirk for his guidance and knowledge in helping us purchase and maintain all of our ... Read More Google - Apr 29, 2026
I thank you for working so hard on getting me a car . I appreciate your hard work.
One of the best car buying experiences I have had
Felt really comfortable with all the process with Julio, but more important was the security and reliability sensation while negotiating. Usually at other dealers I have felt tension and that they are trying to get more from you than whats fair. Not at Subaru Pembroke Pines. Not with Julio. Great team with the other guys too. Akbar and Ricky. Thanks for all.
Warning, Sales staff extremely friendly and helpful standard behaver for sales success. However when completing the deal all official signatures were done electronically scrolling by the fine print with the hidden fees straight to the signature line. my mistake for not taking the time to read everything.
(Translated by Google) Juan Carbonell helped me with great patience and attention to find a good truck at a good price, no matter who I was looking for. He and his team come highly recommended. Thank you very much. (Original) Juan Carbonell me ayudo con mucha pacienciay atenciónencontrar un buen camion a buen precio a quien sea, el y su equipo bienen muy recomendado muchas gracias
Julio was amazing, definitely recommend, very professional! David from insurance also helped me a lot, very friendly and cute!
The experience was great from the moment that i stepped through the door to me driving off the lot in my new car.
Julio Campos is very knowledgeable patient and kind when it comes to deal with him! Bought a crosstrek from him and Pembroke Pines and will 100% recommend him and the dealer
Always a pleasure to work with Julio I have purchased many cars from him he will always treat you like family! 100% reccomend!
I want to express my gratitude to a group of people who made me feel truly privileged. These individuals are Felipe, Elaine, and Isidro from Service; Julio from Sales; and Andres from Finance. All of them were very kind and professional. Thank you all.
I wasn’t going to buy a car that day, but I love the new Outback Wilderness and the service and advice of the seller Julio was excellent. He advised me to go to the basic model because I can save some few bucks, but it is because of his honesty I bought it! And I am very happy with my purchase
Juan Carbonell was very helpful, patient, and knowledgeable about all Subaru vehicles. He helped me find the best car for my family. Thank you and the rest of the staff of Subaru of Pembroke Pines
Juan helped me get a son for my car. He was patient, thoughtful and knowledgeable. I thank him and the rest of the staff for all their help
Samuel was professional and my interaction with him surpassed my expectation. My experience at the dealership was pleasant and the service I received was par excellence! All of my questions were answered in detail and because of this I can definitely say my next vehicle purchase will be with Samuel and Subaru Pembroke Pines!
Juan was very helpful and accommodating to satisfy our needs and expectations. We are very happy and satisfied with the purchase.
I just picked up my third Subaru from the Pembroke Pines location, and I couldn't be happier! The team here is incredible and always goes the extra mile. Kevin and Andres are absolute rockstars, but honestly, everyone on the Subaru team is fantastic. If you want a stress-free experience with people who actually care, go see them. I’ll definitely be back for number four!
Juan Carbonell was the salesman who helped me bought my Subaru. My first time using a Subaru. He is the best salesman . I have been to Honda, Toyota, Mercedes. No body has the same kindness and willingness to explained everything. I will recommend him to my friends. I will gave 10! He deserved to be promoted to sales manager! Thank you Juan for having business with you! Keep up the good work. Bravo’
Juan Carbonell was the salesman who helped me bought my Subaru. My first time using a Subaru. He is the best salesman . I have been to Honda, Toyota, Mercedes. No body has the same kindness and willingness to explained everything. I will recommend him to my friends. I will gave 10! He deserved to be promoted to sales manager! Thank you Juan for having business with you! Keep up the good work. Bravo’
I am on my 4th Subaru and a return customer (2nd time) at this dealership and I have to say that it’s always a great experience. The dealership is exceptional, it is very organized and the sales professionals that assist you are great. I was helped by Julio Campos this time and he did an extraordinary job, worked with me to make sure that I was able to leave with the car and the lease payments that worked for me. I’m very appreciative of the service that I received and would definitely highly recommend both Julio Campos and ... Read More DealerRater - Apr 19, 2026
They’re very caring and extremely understanding. They treated me as if I was family with very much love and attention.
Took my Outback in for battery & Steven Ross was super helpful & accommodating!
Their customer service far exceeds that of their neighbors (Lexus). Lexus people are rude (except Alex Whitman). 17yr multiple Lexus owner moved to Suburu
Rating: ⭐☆☆☆☆
Title: Lawsuit Filed for $1,398 – Lack of Management Integrity
"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to resolve a financial dispute of $1,398, I have been forced to officially file a lawsuit against Subaru of Pembroke Pines (Brittmotors, LLC) in Broward County Small Claims Court.
It is extremely disappointing that leadership, specifically Alain de Rougemont (General Manager) and Jaime Gaitan (Director of Finance), have allowed a $1,300 issue to escalate into legal litigation. I have provided ample opportunity for them to do the right thing, yet they have ... Read More DealerRater - Apr 16, 2026
Staff was wonderful. Professional, patient and caring.Actually follow up to make sure you are happy with your purchase.
My brother recommended I go see Julio as he helped him get his Subaru and now he got to help me become part of the Subaru family in more than one way.
Purchasing my car with Doug at Subaru of Pembroke Pines was a very good experience. He was very patient and helpful, explaining all of the many features on my new car. I would definitely recommend both Doug and the dealership to any one looking to purchase a car.
Excelente atención muy esmerada de parte del amigo Julio campos ! Mostrando las mejores opciones de vehículos y el mejor negocio
Outstanding experience from start to finish with the dealership including specifically Raimundo “Ray”. When an issue came up, he acted immediately, involved management, and resolved it fast. Honest, efficient, and truly top-tier customer service. Treated my whole family with respect.
My wife & I had a very good experience buying our 2016 Forester from Pembroke Pines Subaru. Our sales representative Cesar was a pleasure to deal with. We would highly recommend this dealership.
I cannot say enough about how wonderful my experience has been with this Subaru dealership. JP helped me found the perfect Outback. I’ve been wanting to purchase an Outback for some time and the time was right. I never once felt pressured and I felt like JP was really invested in my Subaru journey. Everyone that I encountered was so friendly and the vibe was different than ither dealerships; no pressure and the team was always so nice. Great job JP and kiddos to the team at the Subaru dealership in Pembroke Pines.
(Translated by Google) Excellent service, patience, and charisma are evident at Subaru of Pembroke Pines. I have nothing more to say, come and see for yourselves. (Original) Muy buena atencion, paciencia y carisma se respira en Subaru of Pembroke Pines. No tengo mas q decir vengan y veanlo ustedes mismos.
Subaru Pembroke Pines gave me the most pleasant experience EVER. They felt like a big family and welcomed me in with ease. I was lucky enough to have Julio Campos assist me with leasing a car. He was so patient and personable, not once did I feel pressured to make a decision. He gave me thorough information about leasing and gave me time to work it all out. Purchasing or leasing a car is such a big deal and something I feel like everyone can agree about it being such a long dreadful process. What made such a difference as ... Read More Google - Apr 8, 2026
Alain, my sales person was very professional,helpful and PATIENT!
Very patience and best service Julio was very kind and knowledgeable during our purchase process of our new Forester 100% recommend him ans the dealer
Honestly, the best experience I’ve ever had purchasing a car. Subaru feels like a family welcoming me home for the holidays. Everything was so pleasant, the integrity of this company shows the minute you walk through the door. I was lucky enough to have Julio Campos assist me through the leasing process, he was so patient and personable with me while I had to think through my options and never made me feel rushed or like I had to make a decision on the spot. I highly recommend him at Subaru Pembroke Pines!
I was very pleased with my experience at Subaru of Pembroke Pines. Kerry was very helpful and informative. I have been dreading having to purchase a car from a dealer but was pleasantly surprised. I would recommend Kerry and this dealer without reservation.
Subaru of Pembroke Pines left my wife's car unregistered for two weeks past the 30-day legal limit. They lied and said they needed my ID (I'm not on the loan) just to cover their own mistakes. They sent the tags only after a DMV complaint was filed but refuse to refund the $1,398 in 'service fees' they clearly didn't provide. Stay away—they don't follow Florida Law."
I had an outstanding experience at Pembroke Pines Subaru thanks to their wonderful technician Nori. From start to finish Nori was professional, knowledgeable, and incredibly thorough. She took the time to clearly explain what was going on with my vehicle, answered all of my questions with patience, and made sure I felt confident about the work being done.
What really stood out was her attention to detail and genuine care—it's rare to find someone who combines technical expertise with such excellent customer service. My car is running perfectly, and I left feeling completely taken care of.
I highly ... Read More Google - Apr 4, 2026
Juan was very patient and helpful while I was shopping for a car with my grandparents.
Juan provided very detail explanations of the benefits Subaru offers. I’v been a customer of Subaru for many years.
everything was fine. all clean and comfortable. had a good time overall. no issues found
Merva was amazing. Dorothy and Donna were also amazing! Definitely a five star experience.
Mr. Reginald King is an outstanding salesman. Very easy going, knowledgeable & patient. Though I had my eyes set on a particular preowned certified vehicle, he suggested that we walk around to view other possibilities. I settled on my first choice, with Mr. King answering all my concerns, taking me through the process, every step of the way. The Suburu dealership at Pembroke Pines, is the very best. The entire staff very amiable, adding to my confidence in conducting business with this exceptional dealership.
Sam is the best salesman in the Pembroke Pines dealership. He is honest, upfront and clear with me. Both times we have done business.
Great service all around! Julio was great! He was very knowledgeable and patient in explaining every thing! Great experience! Highly recommend Julio and Subaru Pembroke Pines!
Good service and honest vibes. Snacks are cool. Friendly atmosphere. Felt taken care of. Was able to check out and buy a used car relatively quickly.
I had a great experience at Subaru of Pembroke Pines. The salesperson was very helpful, patient, and transparent throughout the entire process. They took the time to answer all my questions, didn’t pressure me, and made sure I felt comfortable with my decision. What I appreciated the most was their honesty and willingness to work with me on the price. The process was smooth, straightforward, and much easier than I expected when buying a car. Highly recommend asking for them if you’re looking for a Subaru — great service and a stress-free experience!
Great service, super nice, very attentive. Reliable, always willing to help, and very helpful, great environment.
What is typically a stress filled decision was made easier. We felt this was a transparent investment and for that are grateful and excited to embark on the Subaru journey 🙏
Our experience working with Juan was great from the start. He was very professional and easy to communicate with throughout the entire car-buying process. It felt as if we were working with someone who truly cared about getting us through the purchase as easily and stress-free as possible.
My husband and I's experience purchasing a Subaru WRX was seamless! Juan made us feel welcome and comfortable through and through, and was willing to put the car on hold to work with our timeline. We were both hesitant to make the purchase at a dealership due to negative experiences in the past, so working with Juan and Subaru of Pembroke Pines felt like a breath of fresh air!
After a long market search we landed here at Subaru of Pembroke Pines, staff is extremely nice, professional and honest (which was refreshing). Kevin Staubyn and the rest of the team were amazing. Love Subaru and love Subaru of Pembroke Pines
Hay una gran diferencia al comprar un automovil a comprar un automovil con un vendedor tan amable e incansable como Juan Carbonell . Hoy fue una experiencia muy positiva con Juan, siempre atento a cualquier pregunta . Mi proximo automovil seguro sera con Juan. Gracias por todo Juan .
Juan was amazing, he accommodated to my needs. Guided me through the process like if he was buying the car. I had an amazing experience with Juan at Subaru of Pembroke Pines. Highly recommend you see Juan, if you are interested in a Subaru or a Lexus.
I have bought a lot of vehicles in my time. Dealing with Subaru of Pembroke Pines by far has been the best. And that was because of Alex Canallero. Alex's communication is wonderful! He answered all my questions with a quick response either by text or phone and he is also an extremely knowledgeable sales person. Thanks again, Alex. I love the used Jeep!
Juan was Very welcoming and helpful to my every need and checked up on me while I was waiting
Juan Luis Carbonell outstanding salesman, fair negotiator, very understandable and willing to help you fulfill your dreamed car.
Sam was so amazing throughout the entire process. His communication was amazing and he made sure that the deal made sense for both me and the company. If you’re looking for someone to help you purchase your car I definitely recommend him!
Juan is fantastic person and salesman He is fair and kind. Made me feel like I could trust him to give me the best deal possible!! I would go back to him every time!
Juan was a pleasure to work with, kept me updated, direct, Honest, no stress,, one of the most joyful experiences during a car purchase ever,, will refer him without hesitation
Ra y is very cool to work with he convinced me to buy O.K .
Friendly, courteous, accommodating, knowledgeable, expeditious, and fair. Love doing business at this dealership. 10/10
Excellent and very professional. I didn’t feel any pressure , or stress. Thank you, Luis
Our family recommends 100% Julio and Subaru Pembroke Pines. Our experience has been excellent from the start: negotiation, financing and attention to detail, not to mention the features, price and details in our car. Thank you for everything Julio and we will see each other again.
Absolutely best experience ever buying a vehicle- everyone in the process was so helpful and kind
Julio was very helpful when my Subaru Crosstrek died in middle of busy street. Subaru tow truck followed me to dealership and Julio kindly showed me where to park and how to fill out form and where to drop keys. Great guy!
Always helpful and very knowledgeable Julio is always very kind I bought a couple of cars and will always recommend him
Excellent service. Always taking care of its customers. Always will buy a a car again .
La mejor experiencia al comprar un auto con alex el mejor, buena atencion, excelente servicio le deseo lo mejor por tan especial trabajador
At Subaru Pembroke Pines, everyone that helped me went above and beyond to make me feel welcomed, and to make sure I got the best deals. I was treated with the upmost respect. I would definitely recommend this dealarship to anyone who is looking to get a car.
I had an outstanding experience with Julio Campos,he was incredibly knowledgeable ,patient, and genuinely passionate about helping me find the perfect car, never feel rushed or pressured. He walked me through every feature and made me the entire process smooth and transparent, if you are looking for great customer service ask for Julio Campos at Subaru of Pembroke Pines. We love our new Outback 2026..
We were pleasantly surprised at the expediency and care that Ray and his associates had in dealing with our peculiar transaction. They were able to work with a moderate credit score to achieve something I couldn’t have gotten almost any where else. Dropped our APR 6 whole percent!