Customer Testimonials

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Google Feb 13, 2025

Yosmar sales associate at Subaru of Pembroke Pines was there at every point and never once rushed us. Eric the sales mgt/supervisor was exceptional. Never once pushing a product as a strong hold, but instead help us achieve our budget and goals.

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DealerRater Feb 12, 2025

I had the best experience today. Never been to this dealership before and i was truly impressed. It was the cleanest place , Everyone was so personable and genuinely nice as can be. You have a gem in Joe Salerno. Don't change your culture

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Google Feb 7, 2025

I recently traded my 2020 BRZ for a 2024 WRX from Subaru of Pembroke Pines, and I couldnā€™t be happier with the experience. At the beginning of the process, Mr.Reggie King and I had some differences regarding the price and offer, but I truly appreciated how professional and patient he and Mr.Medina were throughout the process. They worked with me to find a fair agreement, which made me feel valued as a customer. Once we got past that, Mr King went above and behond to ensure I had all the information making the entire experience smooth and stress free. ...

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Google Feb 6, 2025

Loved my experience with Subaru

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Google Feb 6, 2025

Huge thanks to Jean aka JP who was a tremendous help. He got us in and out quickly and helped us pick the right car for our needs. Big up JP!!!

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Google Feb 4, 2025

Yosmar was an excellent sales representative. He devoted his time to answer all of my questions and got the best deal possible. We would go back 10/10

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Google Feb 4, 2025

Amazing experience. The salesman Sam was outstanding. This dealership really knows what it's doing. Everyone was an absolute superstar and I LOVE my new Subaru. Highly reccomended. Stay away from North Lauderdale Subaru and come here

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Google Feb 4, 2025

Amazing experience buying at Subaru Pembroke Pines, and Tomas Umpierre went beyond and upscale limits everything was fast and smooth, he made us feel comfortable and safe itā€™s the difference between other dealership the follow you harassed and at the end you will have a lot of fees and balance over your promised purchase. Thanks Subaru Pembroke Pines!

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Google Feb 2, 2025

I had a great experience with Alain..he was funny, had a lot of patience with me and made my visit delightful.. I didnt plan on buying a Subaru but glad my friend referred me and I love my Subaru Crosstrek soooooo much

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Google Jan 31, 2025

I came in with my son to begin checking out cars for my wife. We've been married almost 50 years and she said that I know what she likes by now. We checked out several different models and narrowed it down to 2. I figured we'd get numbers and run to the next dealer. Sam Williams was so easy going, patient, and had very good knowledge of the product. Everything went so well that he closed the sale with me, a 37 year auto dealership manager. Well done! Thank you guys. BTW they owed me a second set of keys and ...

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Google Jan 30, 2025

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Google Jan 30, 2025

The dealership was great, would recommend it to anybody looking for a new car. Mike, my salesperson was amazing, no stress dealing with him at all. He made it feel relaxed, most car buying experiences feel like sales is sweating the buyer, not here or with Mike.

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Yelp Jan 28, 2025

I recently traded in my BRZ and purchased a WRX from Subaru of Pembroke PInes, and I could not be happier with the experience, at the beginning of the process, Mr.Reggie King and I had some differences regarding the price and offer, but I truly appreciated how professional and patient he and Mr.Medina were throughout the process. They worked with me to find a fair agreement, which made me feel valued as a customer. Once we got past that, Mr,king went above and behond to ensure I had all the information making the entire experience smooth and ...

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Google Jan 24, 2025

The service it is really good Joseph Salerno was really professional He explained everything related in this moment to the car and why it is important A plusā€™s service

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Google Jan 24, 2025

ā€˜Thrilled with my experienceā€™ would be an understatementā€¦ Mike, Leah, and the team at Subaru Pembroke Pines really took the stress out of the exhausting process of car buying! Couldnā€™t be happier!

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Google Jan 22, 2025

I bought my Subaru Outback at pemproke pines. The whole team were amazing. My car purchase and finance went smoothly. I am grateful to have met them for my new car. I love everything about my subaru outback! Thank you for your professionalism and dedication to satisfy my ride!

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Google Jan 19, 2025

Great service, very professional staff. Stephany was very good. I am very happy with my purchase !

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Google Jan 17, 2025

Everyone I dealt with was very accommodating, knowledgeable and best of all they did not pressure me or held me for hours on end to compromise on price. My sales rep Moises was very patient and did his best to answer all my non ending questions; the same goes for our sales manager Leah who provided great solutions to our concerns. Overall this is a great place to buy your car

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Google Jan 15, 2025

I visited Subaru of Pembroke Pines specifically for a 2022 Hyundai Tucson, and I couldnā€™t be happier with the experience. The car was exactly as described online, with no surprises when we saw it in person. Julio, Glenn, and David went above and beyond to make the entire process seamless and stress-free. My wife and I wholeheartedly recommend the amazing team at Subaru of Pembroke Pines for a truly top-notch experience!

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DealerRater Jan 15, 2025

I visited Subaru of Pembroke Pines specifically for a 2022 Hyundai Tucson, and I couldnā€™t be happier with the experience. The car was exactly as described online, with no surprises when we saw it in person. Julio, Glenn, and David went above and beyond to make the entire process seamless and stress-free. My wife and I wholeheartedly recommend the amazing team at Subaru of Pembroke Pines for a truly top-notch experience!

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Google Jan 14, 2025

So happy with the purchase of my Outback 2025. The car is an amazing drive/comfort. Bought this car because of the quality, price and peace of mind of how safe it is to drive my grandson in a car with so many safety features. Sam was a very patient and knowledgeable salesperson.

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Google Jan 10, 2025

(Translated by Google) Grateful and amazed at the attention I received yesterday when purchasing my new Subaru! From Alex the salesman, who had the will to help get the best deal from the first moment, to the management of Andres the financier who added that "extra" that turned the normal into extraordinary and made my negotiation a success!! Also David from insurance. Without a doubt they are a great team!! I am super happy with my purchase and I will surely recommend you 100% (Original) Agradecida y maravillada de la atencion que recibi el dia de ayer para comprar ...

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Google Jan 9, 2025

I purchased the lease buy out from Subaru in Pembroke Pines. The sales team was great and very helpful and available. Thank you!

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Google Jan 8, 2025

Kevin our sales person was very knowledgeble and Service oriented

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Google Jan 8, 2025

Great Sales team. I highly recommend JP! He was helpful and informative.

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Google Jan 7, 2025

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Google Jan 7, 2025

(Translated by Google) Excellent person and as a seller I recommend him, he explains in detail how the process is going to be done and the truth is it was good how they treated us (Original) Excelente persona y como vendedor lo recomiendo, te explica detalladamente cĆ³mo va hacer el proceso y la verdad fue bueno como nos trataron

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Google Jan 7, 2025

I was looking for a used vehicle for driving back and forward to work. I went to several dealerships to find it after doing my research. None of the other dealerships we're able to meet my price demands other than Lexus of Pembroke pines/ Subaru of Pembroke pines. Kevin and Reggie took care of me including my price demands. During the test drive I noticed a pulsating in the brakes, I brought this to their attention and the dealership replaced all the brake pads and resurface the rotors at their cost. Thank you Eric Stampone (used car manager) for ...

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Google Jan 7, 2025

From sales to service, this is the best dealership experience I have ever had. Juan, sales rep, and Felipe, service advisor, are both second to none. Truly a great team and should be proud of their work.

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Google Jan 7, 2025

My experience at Subaru of Pembroke Pines was Amazing! Thank you to the whole team For providing a Memorable experience! Definitely recommend very Clean and Family Friendly!

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DealerRater Jan 6, 2025

Great Customer Service! He definitely helped me with all of my concerns with leasing with Subaru.

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Google Jan 6, 2025

Thank to Samuel Williams and Alex Caballero for the good service I got with the new Subaru Outback 2025

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Google Jan 5, 2025

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Google Jan 4, 2025

We had such a pleasant experience buying my 2023 Subaru Crosstrek! Iā€™m so happy and I love it! It was one of the first times Iā€™ve ever experienced looking for a car without the high pressure. Kerry Barnettā€¦what an amazing sales person! He is the best! I am so happy Jules referred us to him! He did everything he possibly could that we asked for (with a smile)! He truly went above and beyond, including coming in on his day off to meet with us for the 2nd time. We appreciate his kindness more than youā€™ll ever ...

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Google Jan 4, 2025

Alex was friendly and helpful. Relatively quick for a car transaction.

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Google Jan 3, 2025

Alex was the best there ever was And so was everyone else

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Google Jan 3, 2025

I recently bought a Crosstrek from Subaru Pembroke Pines and Julio was helpful in this process highly recommend!!!

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Google Jan 3, 2025

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Google Jan 3, 2025

These guys took great care of me; they were upfront about pricing, had my vehicle ready, all I had to do was sign and drive off No cheesy sales tactics, just outright honesty and great customer service

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Google Jan 2, 2025

Thomas was excellent. He was super professional and his customer service was beyond my expectations. Iā€™ve never had such a great experience when buying a car. Iā€™m extremely grateful for all of Thomasā€™ help. Buying a car has never been so quick, easy, and enjoyable for me. If youā€™re ever at Subaru of Pembroke Pines, ask for Thomas. He was amazing.

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Google Dec 24, 2024

Sales rep, Reggie, provided a great experience in buying my new Subaru Crosstrek. Friendly and knowledgeable.

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Google Dec 24, 2024

Im giving 5 star to YOSMAR coz he is incredibly accommodating throughout the entire process , making the experience smooth and easy. Overall he is a highly professional and went above and beyond to ensure everything was handled efficiency . Highly recommended!!!

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Google Dec 20, 2024

This service department is hands down the best I've ever been to! My advisor, Steven, consistently goes above and beyond to ensure my vehicle is serviced quickly, and he keeps me updated throughout the entire process. I won't take my car anywhere else!

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Google Dec 20, 2024

Went to this dealership to test drive an Impreza back in June first time. I was dealing with Alex and heā€™s one of the best car sales guy I ever dealt with. I ended up buying another car at different place, but more or less at the same time my mom was looking for a new car for herself and I told her that we need to go to Subaru of Pembroke Pines. She leased a 2024 Subaru Crosstrek Wilderness and sheā€™s in love with that car! That time both Alex and Kevin were helping us and sheā€™s ...

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Google Dec 20, 2024

Joseph in the service department took care of me and my wife.

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Google Dec 19, 2024

Amazing experience at Subaru of Pembroke Pines. Alex C. took great care of us with my purchase of a 25 Forrester. So much so that we came back a few days later to lease another one! Alex and the team are honest, knowledgeable and willing to take their time to help you find the right vehicle for you. Cannot recommend them enough. ā­ļøā­ļøā­ļøā­ļøā­ļø

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DealerRater Dec 19, 2024

Julio and everyone else who helped him work with me did a great job in putting the deal together.

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DealerRater Dec 17, 2024

Julio and the team at Subaru were great. They helped me get to a reasonable price that I felt comfortable, did it in record time, and never made it feel pushy or uncomfortable like at other dealers I've been at. 5 stars.

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DealerRater Dec 4, 2024

Alain was extremely helpful and a pleasure to work with! Thank you to the whole team and Pembroke Pines. Super happy with my Forester!

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DealerRater Nov 3, 2024

I had a fantastic experience working with Juan Carbonell! From the moment I walked into the dealership, Juanā€™s friendly and approachable personality made me feel comfortable and welcomed. He took the time to understand what I was looking for and provided knowledgeable advice on the different options available. His excellent customer service made the car-buying process smooth and enjoyable. Juanā€™s expertise and attention to detail were impressive, and he was more than willing to answer all my questions. I highly recommend Juan to anyone looking for a seamless and enjoyable car-buying experience!

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DealerRater Oct 25, 2024

Pretty easy going crew, ready to assist and help you find the perfect vehicle for your budget

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DealerRater Oct 13, 2024

Thank you Juan you very much for helping us through the process on getting our daughter her first car.

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DealerRater Oct 12, 2024

Excelent person, very helpfull. He knows what he is selling. I recomend him.The location is increĆ­ble. and all the employees were very nice.

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DealerRater Oct 12, 2024

Exceptional Experience with Juan Carbonell at Subaru of Pembroke Pines! I recently had the pleasure of working with Juan Carbonell at Subaru of Pembroke Pines, and I can't express how impressed I am with his service. From the moment I walked into the dealership, Juan made me feel welcome and valued. His friendly demeanor and deep knowledge of the Subaru lineup immediately put me at ease. Juan took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise was evident as he answered all my questions, providing insights into the ...

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DealerRater Oct 5, 2024

This our 4th car with Pembroke Pines and Andres is awesome- Julio was great too. We feel well taken care of by them.

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DealerRater Sep 19, 2024

Had great experience here with Moises. Would recommend others to come here to get excellent service.

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DealerRater Sep 11, 2024

Great service, good inventory, specialist very knowledge and experience finding the right vehicle for their customers.

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DealerRater Sep 10, 2024

I had an exceptional experience with Mr. Juan Carbonell at Subaru of Pembroke Pines. From the moment I walked through the door, he greeted me with a warm smile and genuine eagerness to help. What stood out the most was his deep knowledge of the vehicles and his patience in answering all my questions. He took the time to understand my needs and preferences, guiding me to the perfect car without any pressure. Mr. Juan Carbonellā€™s professionalism and friendly demeanor made the entire process enjoyable. He went above and beyond to ensure I was comfortable with every step, from ...

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DealerRater Sep 4, 2024

Mr Juan Carbonell is a top seller, professional, honest, very friendly, knowledgeable, speaks several languages, old fashion salesman and an individual that makes you want to buy a car from him; he would go the extra mile to get you a good deal without pressure, or being aggressive about the sale. I felt very blessed and honored to have dealt with Mr. Carbonell, he truly is an asset to Subaru of Pembroke Pines. Just went for a service at the dealership, and while waiting on my car, and no plans to purchase, by just talking to Juan, two hours later ...

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DealerRater Aug 28, 2024

The Subaru dealership treated me very kindly when I had to turn my lease in 2 months early, and sadly not be able to get a new one, due to health reasons. I really appreciate the special care they gave me. Julio carefully explained everything, including how to handle my tag, insurance and Starlink!! Thank you so much!

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DealerRater Jul 14, 2024

Excellent customer service. Agents are very nice and able to help you all the time. This is my favorite dealer. I really recommend this dealer for everyone that want to buy an excellent car for a long period of time and save money.

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DealerRater Jun 29, 2024

In my little experience in this beautiful country, he is one of the most complete sellers, attentive, he offers good service to his clients, he is always there to help for me, he is the best I have ever met, I thank him very much and many blessings and may he continue to offer that service. so excellent he is COWBOY FROM SUBARU OF PEMBROKE PINES

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DealerRater Jun 9, 2024

I want to thank Alex for a seamlessly smooth transaction! From my initial phone call to him two days ago, to setting up an appointment, to the test drive and then finalizing the numbers, Alex made the whole process a pleasure. A shout out also goes to Jaime in finance, and the on-site insurance rep David... they also helped to make entire transaction (car purchase and trade-in) easy. Everything was done in under 2 1/2 hours! Thank you Alex, and Subaru of Pembroke Pines!

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DealerRater May 14, 2024

I had the pleasure of working with Alex Caballero last week to purchase my new 2024 Subaru Forester from Subaru of Pembroke Pines. Alex is a top notch professional who knows his product and will provide outstanding customer service. I highly recommend contacting Alex for anyone interested in purchasing or leasing a Subaru.

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DealerRater May 2, 2024

Alex from great to work with from the start! He knew the product, he knew the process, and he made it easy to do complete the sale. My mom who is older couldnā€™t make the 1hr drive so we did everything digitally and over the internet. The process was very smooth. All we needed to do was bring the trade vehicle to the dealer and update the insurance to the new one. Easy! Other dealers did not want to do the deal over the phone. Alex and his team did! Definitely recommend Alex and Subaru Pembroke Pines!

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DealerRater Apr 29, 2024

I bought a Subaru Forester at this Pembroke Pines location. This is my second time buying a car at this location. What excellent customer service! Especially Kerry in your sales department.

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DealerRater Apr 24, 2024

Best experience leasing a car at Lexus! I would 100% recommend Alain he goes above and beyond to help you! Thank you again

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DealerRater Apr 9, 2024

Julio Campos has been an excellent advisor. He was very patient answering all my questions, giving me all my options that were available to me, when the time came to make a decision about my vehicle. He made the process easier and walked me through all the steps until the end. Iā€™d recommend Julio to assist with the lease or purchase of a vehicle. Heā€™s an asset to his office. Thank you, Julio. All the best!

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DealerRater Apr 9, 2024

Alex Caballero exhibited total professional service to my husband and I throughout our entire visit.

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DealerRater Apr 4, 2024

I couldn't be more impressed with the exceptional service provided by your team at the dealership. From the moment my mom walked in, she was greeted by a sales guy name Kevin. He couldnā€™t help her since he was busy with 2 other clients, however, instead of keeping her waiting, he was professional enough to find her someone available to help her. Alex Caballero was available at the moment and how lucky she was to have him as her salesperson. Alex was not only very knowledgeable about the vehicles but also genuinely interested in finding the perfect fit for ...

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DealerRater Mar 29, 2024

On 03-23-2024, I went to SUBARU OF PEMBROKE PINES to buy, at residual value, the 2021 CROSSTREK we leased from Alex Caballero (excellent salesman, professional and helpful). Our problem started with the finance agent, Glenn Martin. This is a very dishonest man, unprofessional, and just trying to scam customers. Very disappointed with his behavior. He was rude and just trying to force his will. He does not care about customer, he just cares about himself and "any" way to make a huge commission. He lacks a minimum of education and how to treat customers (I do not mean ...

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DealerRater Mar 22, 2024

This dealer is great. Management is always available to the clients and every representatives are always looking for ways to help you.

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DealerRater Mar 6, 2024

Very friendly and approachable. Was able to provide assistance and support. I would contact him again.

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DealerRater Feb 25, 2024

A vehicle is only as safe as its tires are reliable. Less than 2 months into driving our new 2024 Subaru Crosstrek, one of the tires failed catastrophically, blowing out on the interstate. While this dealership did acknowledge that there was no damage or debris found on the tire's driving surface, they also insisted we purchase a replacement tire despite emphasizing that such an incident was "unheard of". Leaving a review in case it is part of a larger trend of defective tires causing unnecessary risk and cost to drivers behind the wheel of a new Subaru. Update: After ...

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DealerRater Feb 7, 2024

Most honest car salesman I have ever dealt with honestly. Thank you Fabien it was a pleasure to be a customer and anytime I need a car I know just who to call! PS I am in LOVE with my new Lexus šŸ™‚

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DealerRater Jan 5, 2024

My recent purchase at Subaru of Pembroke Pines exceeded all expectations, delivering a truly exceptional car-buying experience. From the start, Julio Campos, my product specialist, stood out with his friendly demeanor and wealth of information. He not only guided us through the process with a clear understanding of my needs but also conducted the best test drive I've had, showcasing the Subaru's remarkable All-Wheel-Drive capabilities that sealed the deal for my family. The dealership's commitment to fairness was evident in the transparent pricing and equitable trade-in process. I found the pricing to be reasonable, and the trade-in ...

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DealerRater Sep 25, 2023

The dealer has great inventory and knowledgeable staff to help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers.

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DealerRater Jul 15, 2023

Kerry took all the anxiety of buying a new car away. He was very personable, and super knowledgeable of the Subaru features. He's called several times after taking the car home to make sure everything is ok and letting us know he's available if we have any questions. Most salesman forget you exist after you sign the contract. I highly recommend requesting Kerry if you plan on buying a car from Subaru Pembroke Pines. Thanks Kerry!

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DealerRater Jun 11, 2023

Alex was absolutely the best I could have asked for. Was there for everything I needed and went above and beyond in his service to us. Made the entire experience enjoyable and easy. Thank you so much!

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DealerRater Jun 10, 2023

Just my favorite experience that I've ever had buying a car. Alex went about and beyond to make our purchase easy, pressure free, and pleasant. He took the time to explain everything from Start to finish. We left feeling great and will Alex for all if purchases. Awesome job Alex!

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DealerRater Jun 8, 2023

Honestly the best car buying experience Iā€™ve ever had. Alex Caballero made sure I was well informed about everything from the paperwork to the car itself. I felt so comfortable throughout the entire process. Iā€™m so glad that I made the drive to this dealership instead of sticking to one closer to me because I actually felt like a valued customer here. I left the dealership in the car I wanted and with the information I needed to know about it so I can drive off with confidence.

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DealerRater Jun 1, 2023

I drove all the way from Cutler Bay to buy a car from Subaru of Pembroke Pines and it was well worth it! Not your usual car buying experience. Everyone was very friendly and no hard sale! I'll be buying from them again!

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DealerRater May 20, 2023

It was a pleasure buying a vehicle from Julio. Very professional and never overpromised on anything. Glad to be a part of the Subaru Family!!!!!

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DealerRater May 17, 2023

Excelente servicio y profesionalismo ,definitivamente lo recomendĆ³, nos ayudaron muchĆ­simo y todos quedamos felices 10/10 šŸŽ‰

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DealerRater May 15, 2023

Our Car Salesman Julio went above and beyond to make our shopping and purchasing of our Amazing Subaru Forrestor Perfect, we recommend him Highly. His Expertise and Patience was a Blessing .

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DealerRater May 13, 2023

Estamos muy agradecido por la atenciĆ³n y colaboraciĆ³n de Julio cesar muy atento comprensivo y amable

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DealerRater May 6, 2023

A travƩs del Sr. Julio ha sido buena experiencia. En cuanto al mantenimiento es mucho tiempo .

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DealerRater May 5, 2023

They had a lot of cars for me to choose from, and they understood my needs completely. They put me in a wonderful Forrester wilderness.

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DealerRater May 3, 2023

Need to also give thanks to the guy who assisted me with my 'car insurance' forgot his name, sorry but he's AWESOME!

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DealerRater Apr 30, 2023

Helpful. Listen to my needs. Had options to show me to meet my needs. Worked on the price to meet me where Iā€™m at. Whole team was supportive through whole process. Iā€™ll keep coming back like I have for the last 4 years.

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DealerRater Apr 6, 2023

The entire team there is amazing. Ron Martin, in particular, is the most thorough, genuine, caring, and trustworthy sales professional I know in the car business. He takes pride in his work, follows up consistently, and goes out of his way for all of his customers. I have been doing business with Ron since 2009 and always look forward to working with him. I highly recommend Ron Martin and his team at Subaru of Pembroke Pines. They are the best!

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DealerRater Mar 3, 2023

Alex was great! Hustled for a good deal on my purchase. Got me a good value for my trade-in and convinced me to choose a better car than I was initially looking for. Not too much blah blah blah, just straight to the facts and me being a salesperson myself, I quickly knew he's a straight shooter.

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DealerRater Feb 12, 2023

Great experience, every one at Pembroke Pines Subaru was very kind and supporting, especially Tony, his unlimited patience and attention ro what we were looking for made it happened, thank you very much!!!

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DealerRater Feb 12, 2023

Tony D. Gave us great service and was attentive to detail and finance helped us get a great deal with NOTHING down!!

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DealerRater Jan 29, 2023

Tony is great, very knowledgeable and caring. Will go out of his way to help you.

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DealerRater Jan 28, 2023

It was a great experience. Tony did an amazing job and helped get the car I wanted

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DealerRater Jan 28, 2023

It was honestly an extraordinary experience getting my new car with Tony at Subaru of Pembroke Pines. He was extremely attentive and helpful while being super funny. I would definitely get my second subaru with Tony!

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DealerRater Dec 27, 2022

In short these are the quality that Tony possess and in my opinion is very rare nowadays - Positive Attitude, Good Listening Skills, Initiative, Respect and Passion!

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DealerRater Dec 24, 2022

Thank you Tony for helping me get my new WRX and making the whole buying experience easy and fun.

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DealerRater Dec 20, 2022

Tony was great! He is knowledgeable about the features and options on the car, helpful in explaining things, and he has a great sense of humor. I would definitely recommend him to anyone!

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